We will quickly and cost effectively collect your overdue and disputed debt, whether domestic or International, recent or aged.
We engage with the debtor, not confront them. This mature approach reaps better results, and maintains the important client/supplier relationship for the future. A dedicated team will deal with your accounts, taking time to understand your business and building good relations with your customers.
Once we have received your data we will immediately start collecting to your SLA’s.
Detailed daily progress reports are available and clients with a large volume of accounts will benefit from access to our real-time portal which enables you to view any part of your receivables instantly.
We use sophisticated collections systems which enable us to communicate tightly with you regarding logging and investigation of queries. All activities remain part of our system, with copies of all communications being linked directly to the associated financial transaction/invoice, and can be fully reported on and analysed. All calls are recorded to ensure quality and accuracy.
In this way we have a robust audit trail of all communications with your customer.